Privacy Policy
At Treak Real Estate, we respect the privacy of our clients and the wider community. We are committed to handling personal information in a fair, lawful and ethical manner, in accordance with Australian privacy laws.
We collect and hold personal information that is necessary to provide real estate services to buyers, landlords and tenants.
What information we collect
For marketing and service-related purposes, we may collect information including:
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Names
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Age and gender
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Contact details such as address, phone number and email address
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Property details and prices
Any additional personal or sensitive information you choose to disclose to us — such as financial arrangements, employment details, housing preferences or health-related information — is treated with the utmost confidentiality.
Prospective tenants or employees may be asked to provide identification, employment references or undergo credit checks. All such information is handled securely and confidentially.
How we collect information
We only collect personal information that is publicly available or willingly provided to us. This may occur when:
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You make an enquiry about our services
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You apply for a role or enquire about employment with us
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You visit our website or subscribe to our mailing list
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We obtain property data from public records or marketing campaigns
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You become a client, supplier, contractor or employee
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You provide information to us for a specific purpose
How we use and disclose information
We only use personal information for the purpose of providing real estate services. We do not sell personal information and we do not disclose it to third parties or overseas recipients without your consent, except where required by law. Some information may be stored securely in cloud-based systems.
Access and correction
You may contact us at any time to request access to the personal information we hold about you or your property. If any information is incorrect, we will take reasonable steps to correct it. You can also contact us to opt out of receiving marketing communications.
Website information
When you visit our website, our server may automatically collect limited information such as your domain name and general usage data (for example, which pages are visited). We do not collect email addresses unless you provide them to us.
We do not use cookies and do not partner with advertising networks or third-party ad servers.
Security
We have appropriate physical, electronic and managerial security measures in place to protect personal information from loss, misuse or unauthorised access.
Contact us
If you have any questions or concerns about privacy, or believe your information has not been handled appropriately, please contact us:
Email: admin@treakrealestate.com.au
Phone: 0433 156 465